Terms of Service

Welcome to Skin Era ("we," "us," or "our"), a medspa located in Arizona. These Terms of Service ("Terms") govern your use of our services and online interfaces, including our website and any associated mobile applications (collectively, the "Site"). By accessing or using our Site and services ("Services"), you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our Site or Services, you affirm that you are at least 18 years of age or older and are fully competent to enter into these Terms. If you do not agree to these Terms, please discontinue your use of the Site and Services.

2. Services Provided

Skin Era offers a variety of non-surgical cosmetic and aesthetic services, including but not limited to:

  • Botox and dermal filler injections

  • Medical weightloss

  • Chemical peels

  • Facials and skincare treatments

All services are provided by licensed professionals and adhere to Arizona state regulations. Skin Era does not provide therapeutic medical advice. We are solely cosmetic and aesthetic. Information on our Site is for informational purposes only and should not be considered a substitute for professional medical consultation. If you experience a medical emergency, call 911 immediately.

3. Privacy Practices

Your use of our Site and Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in our Privacy Policy.

4. User Responsibilities

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

You must not:

  • Use the Site or Services for illegal purposes.

  • Disrupt the functionality of the Site or Services.

  • Misrepresent your identity or eligibility for services.

5. Appointments and Cancellations

Appointments can be booked through our Site or by contacting us directly. We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee as outlined in our cancellation policy.

6. Payments and Refunds

Payment is due at the time of service. Skin Era does not accept health insurance. Charges for services rendered are final and non-refundable. For products purchased, returns will only be accepted for unused items in their original condition within 14 days of purchase.

7. Disclaimer of Warranties

Our Site and Services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee uninterrupted or error-free operation of the Site or Services. Skin Era disclaims all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

8. Limitation of Liability

To the maximum extent permitted by law, Skin Era shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or Services. Our total liability for any claims related to the Services shall not exceed the amount paid by you for the specific service.

9. Indemnification

You agree to indemnify and hold harmless Skin Era and its affiliates, employees, and contractors from any claims, damages, or expenses arising from your use of the Site or Services, violation of these Terms, or infringement of any rights of a third party.

10. Arbitration Agreement

Any disputes arising out of or related to these Terms or the Services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial or to participate in a class action lawsuit.

11. Changes to Terms

Skin Era reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Site. Continued use of our Site or Services constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Arizona. Any disputes will be resolved in the courts of Maricopa County, Arizona, unless resolved through arbitration as outlined above.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Skin Era
info@yourskinera.com

Last updated: 1/1/2025